Why Effective Compliance Reporting Matters
Compliance reporting is not just about tracking completion rates; it’s about using data to drive meaningful improvement. High-performing organisations are those that go beyond ticking boxes. Instead, they care about generating meaningful insights to mitigate risks and improve the quality of care.
With accurate, timely reporting, Learning and Development (L&D) teams can create a proactive approach to compliance management.
Key Elements of Best-Practice Reporting
Best-practice compliance reporting relies on three foundational elements: best-practice compliance:
- Having the right tools to generate accurate data.
- Selecting the appropriate report to meet specific needs.
- Equipping the right people with the skills and knowledge to deliver timely and meaningful insights.
1. Tools for Effective Compliance Reporting
Effective compliance reporting starts with the right tools. With platforms like the Ausmed LMS™, organisations can generate tailored reports, including:
- Learning analytics to measure training engagement.
- Standards reports to track specific compliance requirements.
- Feedback reports to incorporate learner insights into future training plans.
The ability to auto-generate reports reduces manual effort, ensuring accurate and timely compliance updates at all levels.
2. Selecting the Right Report
Effective reporting offers important information at the team and board level and, most importantly, during an audit.
3 types of reports available through Ausmed Intelligence™ support high-performing organisations to incorporate best-practice reporting into their standard compliance management. They are:
Audit reports
Audit reports help organisations prepare for and pass regulatory checks, reducing stress and key person risk. The process should focus on:
- Defining the audit scope (team, facility, or roles).
- Identifying relevant training plans or records.
- Reviewing and refining reports before sharing with stakeholders.
Team reports
Team reports are essential for identifying and addressing compliance gaps at an operational level. Managers and L&D operations teams can use these reports to:
- Quickly identify and act on overdue training items.
- Monitor team-specific compliance rates against benchmarks.
- Adjust training plans to meet the unique needs of different roles or facilities.
Board reports
Board reports transform complex compliance data into actionable insights. Presented visually, they allow governing bodies to be delivered with a clear, consolidated picture of compliance to:
- Support informed decision-making and accountability.
- Assess organisational compliance rates against key performance indicators (KPIs).
- Understand risks tied to non-compliance at a strategic level.
- Guide decisions on resource allocation for training and development.
3. Building Audit Capability
Dependence on one or two individuals for audit preparation can create vulnerabilities, particularly during unplanned absences. Developing strong audit capability reduces risks and promotes consistent performance during critical situations.
Dependence on one or two individuals for audit preparation can create vulnerabilities, particularly during unplanned absences. Developing strong audit capability reduces risks and promotes consistent performance during critical situations.
Request a quote today to transform your compliance data into actionable insights in seconds. Ausmed Intelligence makes audits, executive presentations, and manager updates fast, easy, and effective.
Compliance Reporting Best-Practices
In a recent webinar, I highlighted how high-performing organisations can use compliance reporting to go beyond tracking completion rates. By generating meaningful insights, L&D teams can transform reporting from a compliance exercise into a driver of organisational improvement. Watch the webinar.
Building Compliance and Workforce Capability
Ready to transform your approach to compliance training?
Join Ausmed’s free four-part webinar series designed for educators, L&D professionals, HR teams, and anyone involved in staff induction, onboarding, and training.
In the final webinar, we challenge traditional training methods and explore innovative ways to rethink the impact of education programs. Learn how to use insights to build a capable workforce and drive continuous improvement across your organisation.
Watch the Compliance Capability Webinar Series Now.
Related Guides
- Guide to Empowering Learners to Imrpove Compliance
- Guide to Navigating Compliance Chaos
- Guide to Mandatory Training
- A Guide for Managers: Mandatory Training in Aged Care
- Guide to Induction Training
- Induction Training - FAQs
- A Guide to Policy Management
- Creating an Education Framework
References and Useful Resources
Aged Care Quality and Safety Commission, 2024, 'Complaints about aged care services report', Aged Care Quality and Safety Commission, viewed 18 November 2024, https://www.agedcarequality.gov.au/news-publications/reports/complaints-about-aged-care-services-report.
Aged Care Quality and Safety Commission, 2024, 'Sector performance', Aged Care Quality and Safety Commission, viewed 18 November 2024, https://www.agedcarequality.gov.au/news-publications/reports/sector-performance.
Australian Commission on Safety and Quality in Health Care, 2024, 'NSQHS Standards assessment outcomes', Australian Commission on Safety and Quality in Health Care, viewed 18 November 2024, https://www.safetyandquality.gov.au/standards/nsqhs-standards/nsqhs-standards-assessment-outcomes.
Australian Commission on Safety and Quality in Health Care, 2024, 'NSQHS Standards lessons learnt', Australian Commission on Safety and Quality in Health Care, viewed 18 November 2024, https://www.safetyandquality.gov.au/standards/nsqhs-standards/implementation-nsqhs-standards/nsqhs-standards-lessons-learnt.
Australian Government Department of Health and Aged Care, 2024, 'Star ratings for residential aged care', Department of Health and Aged Care, viewed 18 November 2024, https://www.health.gov.au/our-work/star-ratings-for-residential-aged-care.
Ausmed, 2023, 'Understand compliance requirements', Ausmed Knowledge, viewed 18 November 2024, https://knowledge.organisations.ausmed.com.au/en/knowledge/understand-compliance-requirements.
Ausmed, 2023, 'Understand learning records', Ausmed Knowledge, viewed 18 November 2024, https://knowledge.organisations.ausmed.com.au/en/knowledge/understand-learning-records.
National Disability Insurance Scheme (NDIS), 2021, 'Fraud and non-compliance', NDIS, viewed 18 November 2024, https://www.ndis.gov.au/about-us/fraud-and-non-compliance.
National Disability Insurance Scheme (NDIS), 2021, 'Provider compliance', NDIS, viewed 18 November 2024, https://www.ndis.gov.au/providers/provider-compliance.
Jarden, RJ, Jarden, A, Weiland, TJ, Taylor, G, Bujalka, H, Brockenshire, N & Gerdtz, MF 2021, 'New graduate nurse wellbeing, work wellbeing and mental health: A quantitative systematic review', International Journal of Nursing Studies, vol. 121, 103997, viewed 18 November 2024, https://doi.org/10.1016/j.ijnurstu.2021.103997.
Author
Zoe Youl
Zoe Youl is a Critical Care Registered Nurse with over ten years of experience at Ausmed, currently as Head of Community. With expertise in critical care nursing, clinical governance, education and nursing professional development, she has built an in-depth understanding of the educational and regulatory needs of the Australian healthcare sector.
As the Accredited Provider Program Director (AP-PD) of the Ausmed Education Learning Centre, she maintains and applies accreditation frameworks in software and education. In 2024, Zoe lead the Ausmed Education Learning Centre to achieve Accreditation with Distinction for the fourth consecutive cycle with the American Nurses Credentialing Center’s (ANCC) Commission on Accreditation. The AELC is the only Australian provider of nursing continuing professional development to receive this prestigious recognition.
Zoe holds a Master's in Nursing Management and Leadership, and her professional interests focus on evaluating the translation of continuing professional development into practice to improve learner and healthcare consumer outcomes. From 2019-2022, Zoe provided an international perspective to the workgroup established to publish the fourth edition of Nursing Professional Development Scope & Standards of Practice. Zoe was invited to be a peer reviewer for the 6th edition of the Core Curriculum for Nursing Professional Development.
