In this three part series, health service improvement coach Jane Stanfield delves into the intricate dynamics of disruptive patient and visitor behaviour in healthcare settings, providing valuable guidance for healthcare professionals to navigate and de-escalate things, when the situation may call for it. In part one, learn ways you can help to foster a more compassionate and supportive environment for patients and their families.
Assign mandatory training and keep all your records in-one-place.
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