Note: This resource may incur additional costs from Phoenix Australia.

Trauma-informed Care (TIC) is a framework for service delivery that aims to ensure that people with a history of trauma have safe and positive experiences of service delivery. This course explores the nature of trauma and its psychological impacts, the key principles on which TIC is based, as well as a range of strategies that can be employed by individual workers, supervisors and organisations to ensure that care is provided in ways that create opportunities for healing and growth.